Deleting your account or a bill
You can delete your Dishsplit account at any time, from the app or by email. Here is how, and what happens to the bills you paid.
In the app
Go to Your account, sign in, and tap Delete account. You choose what happens to the bills in your account, type DELETE to confirm, and it is done straight away.
Without signing in
Email hello@lotlsoft.com from the address you sign in with and ask us to delete your account. Say whether to keep your bills for the table or delete them; if you do not say, we keep them for the table as described below. We reply when it is done.
What happens to your bills
Only bills you kept in your account are affected. You choose one of two:
- Keep them for the table (the default). The bills stay, so people can still see what they owe. Your name on them becomes "The payer", your payment details and note are removed, and your payer link stops working. Anyone with the link can then sort out clashes and fixes, and "I've sent it" counts as paid.
- Delete them for everyone. The bills, their receipt photos, ticks, fixes and records are deleted, and their links stop working for everyone at the table.
Your sign-in account is run by Lotl Auth, which other Lotlsoft apps share. If you use only Dishsplit, it is deleted too. If you use other Lotlsoft apps, it is kept for them unless you tick the box to delete it as well.
Our backups may hold a copy for a while after. We never restore a deleted account or bill from them.
Deleting one bill, or your name on one
You do not need an account for this. If you paid, email us the bill's link and the payer link, and we delete the bill for everyone. If you were a guest, ask the payer to remove you, or email us the bill's link and the name you used, and we remove it.
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