Support

Something not working, or a question about Dishsplit? Here is how to reach us, and answers to the questions people ask most.

Common questions

Do I need an account?

No. Nobody needs one to tick their dishes or pay. If you paid the bill, an account is optional: it keeps the bills you paid in one place, so you can get back to them from any phone.

A price on the bill is wrong

Tap the item, then Suggest a fix. The payer decides, or the fix applies at once if the payer trusts the table. Every fix says whether it brings the bill closer to the receipt's printed total.

Someone else ticked a dish I had

Tap it and choose I had it too. That raises a clash for the payer to sort out. Nobody's part changes until it is resolved, and what someone already marked never changes behind their back.

I paid but it still says I owe

After you tap I've sent it, the payer confirms it arrived. Until then it says "says sent". If it has been a while, ask the payer.

I paid the bill and lost my payer link

If you kept the bill in your account, sign in at Your account and open it from there. Otherwise email us the bill's link from the email you would like the payer link sent to, and say what was on the bill so we can check it is yours.

I forgot my password

Go to Your account, tap Sign in, then Forgot password. We email you a link to set a new one.

Can I change my sign-in email?

Not from the app yet. Email hello@lotlsoft.com from the address you sign in with, and tell us the new one.

How do I delete a bill or my account?

See Deleting your account or a bill. It works without signing in.

What does it cost?

Nothing. Dishsplit is free, with no ads. It is a Lotlsoft project.

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